Technology: Vital and Important but cannot do everything

Have you ever sat to wonder the many things that technology can do for you?

There are so many benefits we can and have derived from the use of technologies in application to our daily lives and work. Few are mentioned as follows;

Communication: it is so easy to just pick up our mobile devices when we have to share or pass an information. More easier than ever, the presence of Instant messaging applications for example, Whatsapp has made it very easy to reach out to a group of people at a time without oral communication and all other forms of social connections are made through online forums or medium. Also improvement in audio and video communication like in real time has made it easy to feel connected to our loved ones and friends or business partners from different locations.

Information search and improved learning: knowledge available everywhere on the internet that it has made it easy for individuals, workers, students, to find things they are searching for and of interest. Learning has now been made very easy by just a click that you do not have to go far to get information. The introduction of e-learning and distance learning has been to an advantage to us in so many ways.

Improved efficiency of complex task and processes in an organisation. This has increased cooperation in an organisation. Now people can work together from different locations such as from home or different country.

Carry out task easily: such as banking transaction, making reservations online, shopping online, storing of our data on the cloud without the burden of carrying hardware around and even doing our calculations and also performing tasks for us such as cleaning (robots).

Relaxation: When we are tired, we could play games or watch a movie online or listen to music even without having it available on our device to ease ourselves from stress of the day.

Quick storage and retrieval of data when and as needed: Now we do not need to have hard copies of books or tickets, commit to memory. This has reduced the amount of paper published by saving money. Imagine if we have to get a copy of every book we use for reasearch or travel far distance to get a hard copy of an important file, this would have been so burdensome.

Scheduling: with technology, we do not have to keep in mind or have papers scattered everywhere about our future plans. Devices store up this information for us and remind us when due. This keeps us busy with other things and helps us not to miss out on important meetings.

Keeping up with important alerts and news: technology has helped us stay informed and alert by a buzz on our phone the moment news drops in. Social medias such as Twitter, online BBC and YouTube has also helped us stay in contact with what is happening around us and in the lives of others so that we do not lose track of recent events.

Technology, advancing every day makes life easier and it is growing smaller to fit into our work schedules and every part of our lives. Big organisations such as Apple, Samsung and the likes are bringing technology closer to us by innovating constantly devices (known as smart devices) such as Iphone, Iwatch, Galaxy tabs and so on, to gain access to our data whenever and wherever we need it. Increasingly, technology is used in almost every sectors such as education, health, business functions, agriculture, banking, commerce, transportation, law enforcement agencies and criminal records. This has improved greatly our standard of living and assisted us in several ways by solving problems and creating new forms of job roles. I will not fail to mention that technology has also assisted physically disabled individuals to carry out functions without aid by giving them a sense of belonging.

Despite the many benefits gained from interacting with technology, there are a lot of things that it cannot replace. So much dependence has been placed on technology that we may miss out on other aspects of our lives. The following are few important needs that technology cannot do for us or erase.

The need for paper writing: Despite the availability of notepads on our mobile devices or electronic books, writing by hand is still very important for learning. This helps us to retain information especially when memorizing and keep us focused on what we are doing. By so doing, the brain is involved and this keeps us sharp. Imagine you want to perform an arithmetic or solve a math related problem, then you carry a device to scribble for your calculations, how frustrating that would be. This is also very important to put down our thoughts because it is more personal than with a device. Research has shown that writing with the hands helps us to be good and better writers. This helps train the brain to integrate visual, and tactile information, and fine motor dexterity.

It cannot think for us: Just as we need our hands to write, technology cannot think for us. It only supports and helps us drive at conclusions. It suggest the best possible ways to carry out a task but it cannot help us apply it to the task except in cases where we have robots. Even with a robot, this can break down and fail but it also need a human figure to operate it. Also during an examination or test, technology cannot help us, we have to rely only on what we know to pass.

Emotional connection with friends and loved ones: In this digital era, people now fail to keep face to face contact relying so much on social medias which has also increased loneliness. Technology has become people’s best friend that they find it difficult to associate even in the gathering of people. Most time, what we say on social media may not represent our emotions or what is on our mind and we can become easily misinterpreted or we pass the wrong message. With face to face communication, we can know if one is interested in the conversation. Technology cannot erase areas where we need a friend or loved one to be by our side to listen to us or hug us or even meet our emotional need such as sexuality. Even though video communication has been introduced to bridge the gap, this is also a barrier because remember these are just machines that can fail at any time (e.g. network connections) and they cannot meet our personal need.  Face to Face communication is also important in the work place because it improves work place relationships.

Health treatment: with the introduction of health apps, people are becoming more aware of themselves. Nevertheless, this does not stop us from having a personal meeting with the doctor because you will need someone to discuss your problem with and not a machine. How would you feel if when you go to the hospital to discuss a problem and all you do is talk to a machine? Machines cannot replace carrying out operations or childbirth, we still need a human around to control activities.

In conclusion it is important to note that technology is meant to support us to improve our living, making it easy and comfortable but it cannot replace the very basics of life. Funnily, technology cannot reproduce itself and it does not have feelings. Why not drop your device, visit your next door neighbor or create time out with friends, our words and act of kindness could heal someone’s broken heart. We are meant to be in control of technology and take advantage of every possible benefits that comes from it not it controlling our lives. This world is a better place because of technology and the future brings more to it but also this technology came about by humans. So enjoy every relationship that comes your way so that we can make this world a much better place to live in.


4 benefits of writing by hand. mental_floss. Retrieved from

Benefits of Technology. Technology Articles. Retrieved from

Benefits of Technology in business. Chron. Retrieved from

Face-to-Face Communication is more Personal than Texting. ENGL293. Retrieved from

Importance of Face-to-Face Communication. Ashton. Retrieved from

Modern Technologies Advantage and Disadvantage. Use of Technology. Retrieved from

The benefits – and drawback – of online technology. USC News. Retrieved from

Why Writing by Hand Could Make You Smarter. Psychology Today. Retrieved from


Reflection on Webinar by Dave Aaron: New Priorities, Technologies and Leaders Shaping the future of IT

This was a very informative session. A lot was discussed on organisations and the roles Chief Information Officers (CIO) play in execution of Information Technology (IT) to realise and support its business goals (i.e. making the most out of IT). The webinar presentation was based on results gotten from a survey of CIOs from across the world and different industries. It discussed issues relating to what CIOs face in terms of

  • top business priorities
  • top technology priorities
  • top CIO/IT Strategies and
  • CIO IT Budget

In summary, technology is now becoming an important and vital need in shaping the future. IT is now involved in every aspect of an organisation such as in the products and services, customer experiences, employees using their own devices and integration of IT into business processes. IT is no more seen only as a support function or an administrative overhead. To increase a company’s technology potential, it depends not only on the work put into the IT department but largely on the enterprise attitude to IT, its change readiness and it’s digital talent.

More focus from the CIO in determining the organisation’s digital future should be on the strategy, skills and funding by improving customer experience and growth of business, involving in innovations and investing in digital IT. Technologies such as analytics and business intelligence (big data), cloud computing, enterprise 2.0 and mobile are the way forward into the digital future.

More details of this webinar can be gotten from the Gartner site and a view of the presentation file is found here.

Further discussions on “Creating Winning IT Strategies” is presented in the clip below by Dave Aron.

To generate real value, a great IT strategy should be aligned with the general business. Dave proposed that a strategy is different from a plan. A plan changes continuously depending on the situation involved. Organisations should review their plans every now and then, while their strategy remains the same over a longer period because a good strategy gives the team motivation.

A good IT strategy should consist of

  • demand – how IT will be aligned with the business to ensure growth. This is the design stage.
  • control – this run-time stage involves how to make operations consistent with the business strategy
  • supply – an analysis of the present and what the future should look like.

Organisation should take advantage of this approach to build successful change to use IT realise greater goals and become relevant in the future.


Dave Aaron, New Priorities, Technologies and Leaders Shaping the future of IT Retrieved from

Enterprise 2.0 (Transforming your organisation)

The internet and web have given rise to different ways people communicate. It has changed the way we gain access to information, interact, negotiate, work, perform transaction and commerce. Not only do people benefit from this approach, but organisations are also reaping the benefits of this medium to improve communication among themselves and aid easy collaboration.

Enterprise 2.0 came from the technologies available via the internet coined from web 2.0 which businesses can take advantage of to support their business goals. The principal research scientist, Andrew McAfee, said that “Enterprise 2.0 is all about using technology to bring brains together effectively”.

O’Reilly (2006, cited in McAfee, 2009) defines Web 2.0 “as the business revolution in the computer industry caused by the move to the internet as platform, and an attempt to understand the rules for success on that new platform. Chief among those rules is this: Build applications that harness network effects to get better the more people use them.”

According to McAfee, Enterprise 2.0 is made possible because of the availability of free and easy platforms for communication and interaction, ability to build on existing structures rather than being imposed, and also filtering options to quickly and easily get information from the flood of content available online. Therefore making use of these resources can enable organisations gain competitive advantage by adopting new business paradigm.

Web 2.0 is the portion of the internet that brings together people from different locations (home or office) around the world to interact together. Therefore, deploying and using this technology to address organisation’s challenges and opportunities effectively is known as Enterprise 2.0.

Major Benefits

  • It facilitates collaboration (help people meet and socialize, work together effectively )
  • create, organise and find information quickly (solve problems)
  • capture and share knowledge (availability of knowledge everywhere)
  • leverage expertise and harness wisdom.

Cook classified social software tools into what is known as 4Cs (Communication, Cooperation, Collaboration and Connection). When an organisation identifies the level of participation it wants to encourage either within (among employees) or outside (among customers) the organisation, it can introduce the tools that will address the need or problem correctly.

Examples of this web 2.0 applications now used in the enterprise are:

Social networks: such as Twitter, Facebook and LinkedIn. This gives updates on things going on in and around the organisation or individuals. This mainly helps customers keep up with recent trends that occur in the organisation and find useful information. Within the organisation other forms of social network can be implemented such as Microsoft Office Communicator. This helps employees get acquainted with themselves and also bridge the gap of interaction to locate themselves and collaborate outside office.

Blogs: this is useful for communication across the organisation. This records thoughts, ideas and opinions openly and makes people contribute to the subject of discussion. It brings together people with same interest . They are essentially useful for knowledge management, business intelligence and project management.

Instant messaging: allows communication in real time.

Wikis: useful for collaboration, which allows users with access to edit existing pages and find older versions of the page. This is very useful because it makes information available in one place instead of distributing it (and improved versions) among so many people.

Other examples are web services, RSS feeds, podcasts and mash-ups.

If you want to improve your business and make it run better, why not try any of these tools. Enterprise 2.0 is all about doing a work or making a system work optimally without much stress or complications.


McAfee A, 2009. Enterprise 2.0: New collaborative tools for your organisation’s toughest challenges. Boston: Harvard Business Press.

Cook, N. 2008. Enterprise 2.0: How social software will change the future of work. Cornwall: TJ International Ltd.

Newman, A. C. & Thomas, J. G 2009. Enterprise 2.0 Implementation. USA: McGraw-Hill.

Bughin, J. 2007. The rise of Enterprise 2.0. Direct, Data and Digital Marketing Practice (2008) 9, 251 – 259. doi: 10.1057/palgrave.dddmp.4350100

Digital Footprint- control your identity

What we reveal about ourselves or what we allow others to reveal about us on any digital service results in the information gathered by people. Sometimes, we give these information knowingly or unknowingly.

“A passive digital footprint is created when data is collected without the owner knowing, whereas active digital footprints are created when personal data is released deliberately by a user for the purpose of sharing information about oneself by means of websites or social media.”

Several ways details about ourselves can be collected include mobile apps, hits, tags, cookies, social medias, key loggers, CCTV, different online portfolios, online forums, images and so on. Having this information or data can mean different things to different people depending on the context and third-party involved. For example, our pictures tell a lot about our mood, where we are, what we are doing, things around us and so on. Another example is social media (e.g. Facebook), we post virtually everything about ourselves and when these data are collected, it can be used to predict much about who we are, our likes, our dislikes, our character, what is going on in our lives at the present, where we have been to, who are our friends, personality, emotions, e.t.c.

Little wonder do organisations (employers) go through our online content to pull up details about us (job seekers). If a wrong mark is found or anything that disqualifies us or present us not suitable to the employer, it can lead to loss of job offer.

Pernille Tranberg has suggested that faking our identity would help control our online identity. Well,  I do not necessarily agree with her totally, but if I may add, it is useful especially when going into a number of sites to get information or comment on a topic. What is important is that we reduce what we share publicly especially on the internet because these data are a huge sum of money to other people. Nevertheless, it produces new opportunities for businesses to innovate and collect data for analysis to help them understand the trends in the market and build competitive advantage.

This then bring an alert to privacy concerns because unknowingly, people are getting data about us which they can use for their benefits either against us or to make decision. But I think that with this era of internet of everything stepping in, to control data about ourselves unknowingly may become hard which is another subject to consider. Of utmost importance now is what we expose about ourselves that we have choice over.

Suggested ways to erase and manage digital footprint to the minimal are:

  • clear cache of cookies. cookies are data that keep track of sites you have visited. Most advertising companies use cookies to bring content that interests us our way. Therefore cleaning the cache deletes previous history of visited sites. Software such as CCleaner supports this role.
  • delete accounts to websites no longer in use.
  • erase public information made available to web.
  • fake your identity when going into unreliable sites.
  • consciously check apps or websites collecting information from other website such as your Facebook profile.
  • think about what you are about to post or tag, if possible wait, do not be in a hurry to make that post.

Lesson for the day: Watch what you post or share so that you save hurtful stories in the near future because you do not know who is watching you.


Fletcher G., Griffith M., & Kutar M. 2011. A Day in the Digital Life: A Preliminary Sousveillance Study. Available at SSRN: or

Reflection on Lecture Week4(25th – 27th February 2015) by Suzzane Kane, David Kreps & Maria Burke

It all began in the cool winter afternoon of Wednesday, after we had a four-day break from the previous assignmentreceived_1444884889135441 on the module (Information Systems). It was a refreshing time to come together to meet with colleagues who some I had not seen over two weeks from the previous class learning activity. We all were happy to see each other after the long break from lecture, and the lecturer, Suzanne Kane, welcomed us as we came in.

We began with introduction into the course as Suzanne took us through the teaching outline to be covered for the next three days and then she gave us brief on the assessment for week 5 and 6. She further introduced us into context maps and how this is used to analyse an organisation from the outside, Salford University was our case study. We covered areas such as the growth trends, technology factors, regulatory trends, uncertainties and customer needs. As a group, we discussed and listed issues under those areas that are seemingly affecting the university. After this activity, we had a cake break anIMG_0527d then we resumed by learning what is expected of us for the assignment and how to carry it out. We were instructed to create blog account and I learnt how to create an account with WordPress.

Following the previous day activity, David Kreps began the morning (Thursday 26th) with a brainstorming game were we discussed on “Digital service for Paralympians”. In groups of four, each gathered a number of ideas and presented it to the class. The following are some examples that was shared in general which I learnt.

Services that we can render to paralympians digitally

Smart pitches/fields or tracks/running surfaces, motion detectors to help signal movements around them, precision glass (to aid accurate pass e.g. soccer, hockey) hearing aids (to relate with co-players and devices), sensor-enabled running spikes, smart necklace (argument was that everyone has a neck so all necessary features can be put on the necklace to aid communication), digital training environment, apps and websites they can relate with or access, digital wheelchair for easy navigation and lastly the use of Google glass.

This was an interesting session as we all had to present by groups before the rest of the class and we gained a lot from each other. David Kreps then took us through Ethical Considerations were we focused on Web accessibility and below was what I learnt from it.

Access to Information(Web Accessibility)

Web and IT accessibility and how we access information has become a concern now especially in areas of digital divide. Digital divide in areas such as the physically disabled individuals, the old, young and babies, the poor and rich, developed and undeveloped regions with exposure to IT are few of the examples. Web accessibility deals with how people (with disabilities) can interact (access, understand and contribute) to the web. These accessibility is important as to how information is passed across individuals. Many legal acts have been established such as Disability Discrimination Act (DDA) and Web Accessibility Initiative (WAI) to help people with disability access information timely and in correct manner so that they are not left out from social activities and general participation providing equal access and equal opportunities. Several assisted technologies can also be used to aid these notion.

N.B: The physically disabled are part of the society and they all have equal right that is why countries especially the UK government have instituted acts to ensure they are not left out. A notable example is seen during the construction of buildings in the UK that there are accesses for disabled such as toilets, elevators with speakers included for direction and escalators (for impaired mobility).

This topic was very interesting to me and it was an eye opener to what the government is doing purposefully and how people are ensuring that they adhere to these acts. Following this intensive teaching, David discussed in details about our assignment and what he expected of us. Critiquing of paper was the next thing we did after a short break and this session was a bit boring for me because I do not like having to read a piece of work and summarise it under short minutes. But one thing I gained from the paper, “A Day in the Digital Life: A Preliminary Sousveillance Study”, that my group read was that

What we reveal about ourselves or what we allow others to reveal or share about us results in the information gathered by people especially on social media and how they interpret it. This sums up to be our digital footprint. This was drawn from Castelles’ proposal (2001, cited in Fletcher et al.) that “most surveillance would have no directly damaging consequences but of more concern were the unpredictable consequences of our over-exposed lives, the lack of explicit rules for on-line behaviour and how this then was interpreted by a ‘multitude of little sisters’ who process and store this information, forever.”

This alone caught my attention from the three papers critiqued in class and finally the first session of the class came to an end.

Suzanne again was with us to take us through the afternoon teaching delivery with her lovely smile and gestures. Everyone looking out and questioning if she brought cakes with her. Astonished, she smiled and said “So whenever you remember me, you think of the woman that brings cake to class. Is that the only thing you remember?”. We all laughed and the lecture began by discussing Enterprise 2.0. We looked into the life of Tom an employee who uses technologies available on the web to communicate with his colleague and Head of department. Furthermore, in groups, we were given a task of an innovative game to create a cover of a ‘catching’ story we would like to appear in the news about the digital future of Salford Business School. On behalf of my group, I presented our story as shown in the clip below.

Coming to the end of the day, Suzanne surprised us with a cake break and we had some fun and ate some cakes.

On the final teaching series, Friday, Maria began with a morning session taking us through Knowledge Management. In groups of four, we discussed knowledge management and made a presentation.

I learnt a number of things from every group each having a unique way to describe Knowledge Management. The following are what I learnt from the class summed up from all groups.

Knowledge Management is the process of collecting, organising, storing, capturing and sharing an organisational’s knowledge (intellectual assets, both recorded information and talents of its members) by making it accessible to the whole organisation and gaining high productivity, new value and increased competitiveness.


  • to gain competitive advantage when interpreted correctly and used to improve market intelligence
  • accelerates the process of research and Development, and decision-making
  • used to develop creative skills.


  • Harvesting (collecting data)
  • Filtering (focus on data collected)
  • Configuration (structure the data)
  • Dissemination (sharing)
  • Application (apply within the organisation)

In conclusion, Knowledge Management should be aligned to business strategy and support core business processes and key strategic decisions.

Finally the afternoon session ended with a look into Health Informatics. We learnt IMG_0535about many health apps and what data are being collected and the benefits of them. These apps are useful to collect information especially for health professionals to deliver appropriate care. At the end of this exhausted teaching delivery week, I was happy and looked forward to the weekend to rest from lectures and begin blogging.

Fletcher G., Griffith M., & Kutar M. 2011. A Day in the Digital Life: A Preliminary Sousveillance Study. Available at SSRN: or